Refund policy

At Lysaire, we take pride in providing high-quality, luxury plus-size

fashion and accessories. If you are not completely satisfied with

your order, we are happy to accept eligible returns for store credit only,

subject to the terms below.


Eligibility Requirements:


 

  • Returns must be received within 7 calendar days of the original

    delivery date (as shown on the carrier’s tracking record).

  • Items must be in their original packaging, with all tags attached.

  • Items must show no signs of wear, stains, perfume, makeup,

    or damage.


  • All clothing accessories (if included with the original purchase)

    must be returned.

  • Proof of purchase (order number or packing slip) is required.


What You Receive:



Approved returns will receive store credit equal to the purchase price

of the item(s), excluding shipping, duties, or taxes. Store credit will

be issued within 7–10 business days after inspection and will be valid

for 12 months.


Not Eligible for Return:


  • Returns received after 7 days from delivery. 

 

  • Items without original packaging/tags.

 

  • Earrings, Bodysuits and Makeup cannot be returned.

 

  • Items showing signs of wear, damage, or missing accessories.

 

  • Clearance, final sale, gift cards or custom items (marked as final

    sale at checkout).

 

 

How to Initiate a Return:


  1. Email us at info@lysaire.com within 7 days of delivery with

    your order number, item(s), and clear photos.

  2. Wait for your Return Authorization (RA) number and instructions.

  3. Ship the item back using a trackable method. The customer

    is responsible for return shipping unless the return is due to

    a Lysaire's error.


Defective/Incorrect Items:


Report damaged, defective, or incorrect items within 48 hours of

delivery. We will provide a replacement or store credit once verified.


International Returns:



International customers follow the same policy and are responsible for

all return shipping, duties, and fees. By purchasing from Lysaire, you

agree to this Return & Store Credit Policy. Please note that returns

will need to be sent to the following address:


Lysaire

7544 West McNab Road

Unit C6

North Lauderdale

33068.


You can always contact us for any return question at

info@lysaire.com