Privacy policy

Last updated: November 8, 2025

 

Lysaire operates this store and website, including all related 

information, content, features, tools, products and services,

in order to provide you, the customer, with a curated shopping

experience (the "Services"). Lysaire is powered by Shopify, which

enables us to provide the Services to you. This Privacy Policy

describes how we collect, use, and disclose your personal

information when you visit, use, or make a purchase or other

transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy

Policy, this Privacy Policy controls with respect to the collection,

processing, and disclosure of your personal information.

 

Please read this Privacy Policy carefully. By using and accessing

any of the Services, you acknowledge that you have read this

Privacy Policy and understand the collection, use, and disclosure

of your information as described in this Privacy Policy.

 

Personal Information We Collect or Process

 

When we use the term "personal information," we are referring to

information that identifies or can reasonably be linked to you or

another person. Personal information does not include information

that is collected anonymously or that has been de-identified, so that

it cannot identify or be reasonably linked to you. We may collect or

process the following categories of personal information, including

inferences drawn from this personal information, depending on how

you interact with the Services, where you live, and as permitted or

required by applicable law:

 

Contact details including your name, address, billing address,

shipping address, phone number, and email address.

 

Financial information including credit card, debit card, and

financial account numbers, payment card information, financial

account information, transaction details, form of payment, payment

confirmation and other payment details.

 

Account information including your username, password, security

questions, preferences and settings.

 

Transaction information including the items you view, put in your

cart, add to your wish list, or purchase, return, exchange or cancel and

your past transactions.

 

Communications with us including the information you include in

communications with us, for example, when sending a customer

support inquiry.

 

Device information including information about your device, browser,

or network connection, your IP address, and other unique identifiers.

 

Usage information including information regarding your interaction with

the Services, including how and when you interact with or navigate the

Services.

 

Personal Information Sources

 

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use

the Services, communicate with us, or otherwise provide us with your

personal information;

 

Automatically through the Services including from your device when

you use our products or services or visit our websites, and through the

use of cookies and similar technologies;

 

From our service providers including when we engage them to enable

certain technology and when they collect or process your personal

information on our behalf;

 

From our partners or other third parties.

 

How We Use Your Personal Information

 

Depending on how you interact with us or which of the Services you

use, we may use personal information for the following purposes:

 

Provide, Tailor, and Improve the Services. We use your personal

information to provide you with the Services, including to perform

our contract with you, to process your payments, to fulfill your orders,

to remember your preferences and items you are interested in, to send

notifications to you related to your account, to process purchases,

returns, exchanges or other transactions, to create, maintain and

otherwise manage your account, to arrange for shipping, to facilitate

any returns and exchanges, to enable you to post reviews, and to

create a customized shopping experience for you, such as

recommending products related to your purchases. This may include

using your personal information to better tailor and improve the

Services.

 

Marketing and Advertising. We use your personal information for

marketing and promotional purposes, such as to send marketing,

advertising and promotional communications by email, text message

or postal mail, and to show you online advertisements for products or

services on the Services or other websites, including based on items

you previously have purchased or added to your cart and other activity

 on the Services.

 

Security and Fraud Prevention. We use your personal information to

authenticate your account, to provide a secure payment and shopping

experience, detect, investigate or take action regarding possible

fraudulent, illegal, unsafe, or malicious activity, protect public safety,

and to secure our services. If you choose to use the Services and

register an account, you are responsible for keeping your account

credentials safe. We highly recommend that you do not share your

username, password or other access details with anyone else.

 

Communicating with You. We use your personal information to

provide you with customer support, to be responsive to you, to

provide effective services to you and to maintain our business

relationship with you.

 

Legal Reasons. We use your personal information to comply

with applicable law or respond to valid legal process, including

requests from law enforcement or government agencies, to

investigate or participate in civil discovery, potential or actual

litigation, or other adversarial legal proceedings, and to enforce

or investigate potential violations of our terms or policies.

 

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information

to third parties for legitimate purposes subject to this Privacy Policy.

 

Such circumstances may include:

 

With Shopify, vendors and other third parties who perform services

on our behalf (e.g. IT management, payment processing, data

analytics, customer support, cloud storage, fulfillment and shipping).

With business and marketing partners to provide marketing services

and advertise to you. Our business and marketing partners will use

your information in accordance with their own privacy notices.

Depending on where you reside, you may have a right to direct us

not to share information about you to show you targeted

advertisements and marketing based on your online activity with

different merchants and websites. You can exercise your rights to

opt-out of those uses here. When you direct, request us or otherwise

consent to our disclosure of certain information to third parties, such

as to ship your products or through your use of social media widgets

or login integrations. With our affiliates or otherwise within our

corporate group.

 

In connection with a business transaction such as a merger or

bankruptcy, to comply with any applicable legal obligations

(including to respond to subpoenas, search warrants and

similar requests), to enforce any applicable terms of service or

policies, and to protect or defend the Services, our rights, and the

rights of our users or others.

 

Relationship with Shopify

 

The Services are hosted by Shopify, which collects and processes

personal information about your access to and use of the Services

in order to provide and improve the Services for you. Information

you submit to the Services will be transmitted to and shared with

Shopify as well as third parties that may be located in countries

other than where you reside, in order to provide and improve the

Services for you. To learn more about how Shopify uses your

personal information and any rights you may have, you can visit

the Shopify Consumer Privacy Policy . Depending on where you

live, you may exercise certain rights with respect to your personal

information here Shopify Privacy Portal Link.

 

Third Party Websites and Links

 

The Services may provide links to websites or other online platforms

operated by third parties. If you follow links to sites not affiliated or

controlled by us, you should review their privacy and security policies

and other terms and conditions. We do not guarantee and are not

responsible for the privacy or security of such sites, including the

accuracy, completeness, or reliability of information found on these

sites. Information you provide on public or semi-public venues,

including information, you share on third-party social networking

platforms may also be viewable by other users of the Services and/or

users of those third-party platforms without limitation as to its use by

us or by a third party. Our inclusion of such links does not, by itself,

imply any endorsement of the content on such platforms or of their

owners or operators, except as disclosed on the Services.

 

Children's Data

 

The Services are not intended to be used by children, and we do not

knowingly collect any personal information about children under the

age of majority in your jurisdiction. If you are the parent or guardian

of a child who has provided us with their personal information, you

may contact us using the contact details set out below to request

that it be deleted. As of the Effective Date of this Privacy Policy, we

do not have actual knowledge that we "share" or "sell" (as those

terms are defined in applicable law) personal information of

individuals under 16 years of age.

 

Security and Retention of Your Information

 

Please be aware that no security measures are perfect or

impenetrable, and we cannot guarantee "perfect security."

In addition, any information you send to us may not be secure

while in transit. We recommend that you do not use unsecure

channels to communicate sensitive or confidential information to us.

 

How long we retain your personal information depends on different

factors, such as whether we need the information to maintain your

account, to provide you with Services, comply with legal obligations,

resolve disputes or enforce other applicable contracts and policies.

 

Your Rights and Choices

 

Depending on where you live, you may have some or all of the rights

listed below in relation to your personal information. However, these

rights are not absolute, may apply only in certain circumstances and,

in certain cases, we may decline your request as permitted by law.

 

Right to Access / Know. You may have a right to request access to

personal information that we hold about you.

 

Right to Delete. You may have a right to request that we delete

personal information we maintain about you.

 

Right to Correct. You may have a right to request that we correct

 inaccurate personal information we maintain about you.

 

Right of Portability. You may have a right to receive a copy of the

personal information we hold about you and to request that we

transfer it to a third party, in certain circumstances and with certain

exceptions.

 

Right to Opt out of Sale or Sharing for Targeted Advertising.

Depending on where you reside, you may have a right to opt out of

the "sale" or "share" of your personal information or to opt out of the

processing of your personal information for purposes considered to

be "targeted advertising", as defined in applicable privacy laws. You

can exercise your rights to opt-out of those uses here. Please note

that if you visit our website with the Global Privacy Control opt-out

preference signal enabled, depending on where you are, we will

automatically treat this as a request to opt-out for the device and

browser that you use to visit the website. If we are able to associate

the device sending the signal to a Shopify account, we will apply the

opt out request to the account as well. To learn more about Global

Privacy Control, you can visit https://globalprivacycontrol.org/. Other

than the Global Privacy Control, we do not recognize other "Do Not

Track" signals that may be sent from your web browser or device.

 

Managing Communication Preferences. We may send you promotional

emails, and you may opt out of receiving these at any time by

using the unsubscribe option displayed in our emails to you. If you

opt out, we may still send you non-promotional emails, such as those

about your account or orders that you have made.

 

You may exercise any of these rights where indicated on the Services

or by contacting us using the contact details provided below. To learn

more about how Shopify uses your personal information and any rights

you may have, including rights related to data processed by Shopify,

you can visit https://privacy.shopify.com/en.

 

We will not discriminate against you for exercising any of these rights.

We may need to verify your identity before we can process your

requests, as permitted or required under applicable law. In accordance

with applicable laws, you may designate an authorized agent to make

requests on your behalf to exercise your rights. Before accepting such

a request from an agent, we will require that the agent provide proof

you have authorized them to act on your behalf, and we may need

you to verify your identity directly with us. We will respond to your

request in a timely manner as required under applicable law.

 

Complaints

 

If you have complaints about how we process your personal

information, please contact us using the contact details provided

below. Depending on where you live, you may have the right to

appeal our decision by contacting us using the contact details set

out below, or lodge your complaint with your local data protection

authority. For the EEA, you can find a list of the responsible data

protection supervisory authorities here.

 

International Transfers

 

Please note that we may transfer, store and process your

personal information outside the country you live in.

 

If we transfer your personal information out of the European

Economic Area or the United Kingdom, we will rely on

recognized transfer mechanisms like the European Commission's

Standard Contractual Clauses, or any equivalent contracts

issued by the relevant competent authority of the UK, as relevant,

unless the data transfer is to a country that has been determined

to provide an adequate level of protection.

 

Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time, including

to reflect changes to our practices or for other operational, legal,

or regulatory reasons. We will post the revised Privacy Policy on

this website, update the "Last updated" date and provide notice

as required by applicable law.

 

Contact

 

Should you have any questions about our privacy practices

or this Privacy Policy, or if you would like to exercise any of the

rights available to you, please call or email us at lysairee@gmail.com

or contact us at Martin Town, Eight Mile Rock, BS For the purpose of

applicable data protection laws, we are the data controller

of your personal information.